Based on 6 reviews Write A Review
I am getting addicted to this app now and I must. This is such a great app. I am happy with my every order placed on Careem now.
I think it is even better than some top players in the game. Unlike other food delivery apps, this one does not break promises or confuses the customers with the sales. They give what they have and it is fine for me.
One reason I think it has made so many fans is of the points that you get. Those careem points which you get for cabs are used to get discounts on food deliveries by Careem. Love it personally.
“Chat support not available”
UI is not that good of this app. Multiple times I have faced issues with the app while ordering food. It is not for a layman and takes time to get used to it.
It would be very nice if Chat support was added for quick problem solving purpose. I always have to place calls and talk and explain everything again and again like my order ID and number etc.
This just creates so much frustration that I do not even feel like using this app.
The app itself is underrated. Everyone is ordering from popular apps but this app no one is using.
My 2 orders here have delivered the same day with no problem. I ordered some chicken and some rice meal. Food was as they mentioned and show in picture and the best part was they came the earliest if i compare other apps.
Their GPS is the most accurate and shows exactly where the delivery boy is. Not like zomato on which the delivery boy bike does not move even after 30 minutes of placing order.
Soon as I placed an order on the Careem now app my order got accepted. I ordered from Kamat restaurant in UAE. Their food is actually loved by locals but my order had salt missing in it.
I had to hit and try adding more salt in order to get the perfect taste. Maybe it was already there but it was very less according to anyone’s taste.
Order was for a Chicken biryani so I am just amused how salt can be so less and almost missing from this kind of a dish. I am unsure if they serve only this much salt in biryani. Anyway, This is not a very big mistake but I do not think this kind of mistakes must be made.
“Time slots keep changing”
What a time consuming app! Totally frustrated with the way my orders are getting a new slot every time. I usually order my vegetables for a month as I have a very busy schedule.
Earlier the experience used to be very similar to going out for shopping. But now, the orders that are scheduled to be delivered in the morning are either getting rescheduled for the night time or get delivered in the very next morning when I am not even prepared for the delivery.
It is like I always have to keep checking the app to be sure about my order. I want to ask - What exactly is the point of making such apps and promising a hassle free shopping experience when it is just the company that is happy!!
“Better than others!”
Previously I have used various apps for food delivery but I can say Careem now is the most transparent and trustworthy app. I placed my order and somehow the app crashed. I was worried that my order would have been cancelled so just to check I opened the app and I could see nothing.
I was wondering what to do and suddenly I got a call from Careem now and they literally apologized and said that the app was under maintenance so they fixed everything.
My order was delivered perfectly even if it was not showing on the app. Food was delicious and fresh. The delivery boy was also very professional.
Actually it is a little hard for the delivery boys to find my home because of my location but he arrived without causing me much trouble in explaining where I live. I think I am going to keep this app forever