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Reviews

• Great Follow Up Policy!

  4.7/5
  By Elizah
  Baby Care Products

  The policies that they follow are worth appreciation.  Since I don’t regularly shop online, I wasn’t really sure about it. But, I cannot believe that the customer service of this store really puts in efforts to contact people to ask about the delivery and the experience.

  
  

  I ordered Pampers pants, water wipes (a pack of 9) and baby food. The amount that I was supposed to pay for the same was AED290. Due to the availability of cash on delivery option at absolutely no charges, I opted for the same. Immediately after the placement of the order, I received an email stating that the order has been confirmed and that I will receive a follow-up call from their end. Within the next 15 minutes, I received a follow-up call in order to confirm the delivery address and to know about the landmark.

   

  The order was placed on 19th July 2019 and the products were handed over to me in a well-packed state on 24th July 2019. The delivery executive called at least 2 times to get the delivery scheduled. 

  
  

  
  

  The products were 100% genuine. I did not face any issues associated with the quantity and quality of the products.

  
  

  Comment: Totally reliable services! 

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• Received Something Else

  3.2/5
  By Maheen
  Multiple Products

  What sort of confusion was that?

  
  

  I received an entirely different set of products. I ordered a multi-style Airbrush set worth AED117.45, Bamboo belly wrap worth AED379 and a baby play centre worth AED144.59. Since I wanted to use these products, I placed the order on 15th July in order to receive them by 25th July 2019. While proceeding to payment, I checked if they provide express shipping but, the only option that was available there was of standard shipping. 

  
  

  But the moment I opened the package, I realized that the package contains entirely different products. I received baby care products and some cleaning and household products. On realizing the same, I immediately contacted the customer service for help but could not contact them that day. Next day, I again tried contacting them and after trying for about an hour, I was able to talk to the customer service executive. But, all the efforts were totally futile. The executive refused to get the products exchanged as according to their records the products that I ordered were delivered to the right address.     

  
  

  Really disappointed by the services.

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• Good For Home Appliances!

  3.1/5
  By Vratika
  Coffee Machine

  I ordered a coffee machine worth AED734 from Sprii. Though the amount seemed high to me but the availability of coupons made it easier for me to purchase the same. The price of the machine before the application of coupon was AED800. But due to the coupons, I paid only AED 734. The order was placed on 10th July 2019 and the product was handed over to me in a well off state on 17th July 2019. 

  
  

  Since the machine had to be assembled, all the parts were separately packed. Each part had a 2 layer packing in order to keep the products safe and secure. Since I opted for cash on delivery, I was expecting additional posting and handling charges but to my luck, no extra charges were imposed. 

  
  

  The delivery executive called on the given contact number to get the delivery scheduled and arrived on time. 

  Comment: Average Experience!

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• Amazing Discounts Available!

  4/5
  By Hameed
  Beauty Products

  So, I ordered a shampoo, conditioner, moisturizer and a Dettol handwash pack. The total amount that I had to pay for the entire order was AED105. Since the total billing amount was above AED80, the order was shipped free and was delivered free. Since it wasn’t a prepaid order, I was really worried about the COD charges. 

  
  

   However, no COD charges were imposed. Also, while placing the order, I could see a lot of discounts and due to some really bad past online ordering experiences, I wasn’t sure if the discounts will apply. But, the discounts were applicable. 

  
  

  After the application of the discount code, the amount that I paid was AED90. All the products were well packed and were handed over to me in 3 days of placing the order. The delivery process was totally smooth. I did not face any issue in getting the order delivered or in placing the order. 

  
  

  The products were accurate. All the products that I ordered for, were received at once. 

  Suggestion: Please have a close look at the packaging of the products before sending it.

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• Great Variety

  4/5
  By Shalmali
  Baby Essentials

  The variety of products that is available here is exceptional. I never expected that the baby and mum store would ever have electric items to keep the babies safe. I ordered a baby safe socket with cover in order to protect the babies from untimely shocks. 

  
  

  Along with ordering an animated t-shirt and trouser set worth AED59, I ordered this safe socket to be installed at my house. Benefits received: 

  
  

  • Free Installation

  • Free delivery

  • Timely Delivery 

  
  

  The only problem that I faced was regarding the incomplete package. The clothes were delivered on 4th July 2019 and the socket was delivered on 6th July 2019. The only inconvenience that I had to face was of the time. 

  
  

  Apart from that, everything was worth appreciation. The quality of both the products was tremendous. The package was handed over to me in great condition. 

  
  

  Finding the right kind of products and getting them delivered wasn’t difficult at all. 

  
  

  Loved all of it!             

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