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Reviews

• 2/5

  Broken products Delivered!

  By Sameera
  Posted at Oct 09 2019

  I ordered a wedding registry from Bed Bath and Beyond, which arrived on time but a few products were broken!

  
  

  The order placed was of a Dinnerware set for my sister. She got married on 2nd October 2019 and is coming home for the first time after her marriage on 10th October 2019. The order was placed in advance to get the delivery on time. The order was delivered on 9th October 2019.

  
  

  The delivery had handled the box well but still, a few bowls were broken inside. As he left, I opened the box. All of the crockeries were separately packed. The bowls were divided into two compartments. Out of 24 bowls, 5 were broken. I complained about it on the online support but received no reply yet!

  
  

  Later, I checked the complete set and found that a set of 10 salad plates were missing. I tried to connect with their customer support but the lines had been busy. Now, my sister is coming tomorrow and we have no idea, what are we going to gift her. However, we have to get another gift set for her from the market!

  
  

  Poor services!

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• 2/5

  Going Out of Business!

  By Asma
  Posted at Sep 19 2019

  BBB is not at all serving its customers in a great way as they used to!

  I ordered an Oval Shaped Tablecloth worth AED190 from BBB’s online store. The order was placed on the 10th September 2019. I had made the online payment of AED190 through my MasterCard. After making the payment, I received no confirmation from them. 

  
  

  I waited for a day or two but received no confirmation from the store. I contacted their customer service on 12th September 2019 in the evening. The executive told me that the order has been placed but due to down servers, it is taking time to send confirmation emails. However, I was told that the order will arrive by 15th September 2019.

  
  

  On 15th September 2019, I received a confirmation email from BBB and the expected date of delivery written in it was 15th September 2019 only. I received no products that day. I waited until 17th September 2019, when no delivery was made, I contacted their customer support. The support was of no help.

  
  

  The executive kept on saying that it will arrive soon and didn’t provide any suitable date of delivery! It is 19th September 2019, no products delivered and no hope to receive them again! It seems like the money is also wasted as they will not refund it back.

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• 4.5/5

  Good Products!

  By Sumaiyya Khan
  Posted at Sep 07 2019

  Bed Bath and Beyond are known for great quality products and faster delivery options available!

  I ordered a pair of hand towels, bath towels, and baby towels for AED300. The order was placed and confirmed. The payment was to be one on delivery. I was expecting the order to arrive by 3rd September 2019, because BBB takes 5 days to deliver the products.

  
  

  Since I started to shop with them, the quality of the product had gotten better. The prices are reasonable as compared to the market price and other websites selling the same product. However, the delivery service is also smooth. 

  
  

  On 2nd September 2019, I received a call from the delivery service to confirm my address and whether I am home or not. The delivery man arrived with the order, which was in good condition and handled well. I paid him the money and no extra charges were asked to pay. 

  
  

  

  
  

  I was happy with the delivery services. However, the products are of great quality. They are soft and smooth on the skin. It soaks water easily without letting the skin feel the dryness. The baby towels are softer than the usual ones.

  I just loved the quality and the products! 

  Recommended to try, at least once!

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• 5/5

  Unfair with International Customers!

  By Jannat
  Posted at Aug 30 2019

  Bed Bath and Beyond are doing a great job in UAE! Almost, all your home needs are fulfilled here.

  
  

  I was reading the reviews about their online store, where I got to know that they have a membership programme named Beyond+, which allows you to get 20% discount, every time you shop. But, it is only valid in the US! This is very unfair for the customers residing in other countries.

  
  

  I ordered a Baby Cot and Bedding worth AED593. Prices at other websites were higher than BBB, but it still got a little expensive because of extra service and assembling charges. If they would have provided us with a membership like Beyond+, we would have received a 20% discount and free delivery!

  
  

  The order was expected to arrive by 27th August 2019. Though their services are unmatchable, but we too need the membership programme! The order arrived on time and the servicemen were very kind and polite. Knowing that there is a baby in the house, they preferred to be careful while assembling. 

  
  

  

  
  

  The baby cot looks so beautiful in the white colour as it is matching the entire room. I just love BBB’s products. The only suggestion for them is to introduce a membership programme in the UAE!

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• 4.8/5

  Great Decor Ideas

  By Naira
  Posted at Aug 20 2019

  At Bed Bath and Beyond, I always get new creative ideas to decorate my hostel room! Recently, I found a Tapestry with a message of “Hello Gorgeous” on BBB’s website in just AED39! 

  
  

  The tapestry looked so cute and matched my room decor and wall colour. So, without thinking I ordered two, one for my room and the other for my friend. The total amount payable was AED158, but I received a discount on AED40, so I paid just AED118.

  
  

  The order arrived on 16th August 2019. The tapestry is made up of cotton cloth with a marble-like backdrop. On the marble backdrop, the message is written with Golden shade in cursive to give it an elegant look. The tapestry looks unique and elegant in the room. 

  
  

  

  
  

  The size is quite large. The product quality is very nice and one cannot expect this kind of quality in just AED118! I would suggest hostellers go for this amazing product to decorate their rooms.

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