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Reviews

• 4.8/5

  Etihad Airways: One of the upcoming best ones

  By Salem Ahmed
  Posted at Oct 12 2021
  store: Etihad Airways

  In these covid times, Etihad's service has been very nice. I took a flight from Sri Lanka to UAE in economy class and my journey was pleasant. The staff was very friendly and cooperative as well. Normally the prices are a bit high but there was an offer going on at that point in time which got me really cheap tickets. The credit transaction has also been very smooth. There was no difficulty in payment nor was there any struggle boarding. It is an established airline and I would love to travel in Etihad. Etihad maintained maximum hygiene, especially during the pandemic. The food was okay, average I would say but the overall experience was really good.

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• 1.2/5

  They are the biggest fraudsters

  By Mohamed Hamdy
  Posted at Sep 23 2021
  store: Emirates

  I booked a flight to Bahrain and was waiting at the airport. After a while it was informed that the flight had been cancelled. I did not know what to do as it was for a very important business meeting that I was going, and cannot afford to lose it. I asked about the timing of the next flight, but they said that no other flight was available. I was disappointed. 

  Meanwhile, I had also contacted a friend of mine who has already reached Bahrain and he informed me that there is another flight. I asked them and they were angry. They started shouting and asked why they were sitting there if I had other alternatives to check the availability of tickets and flights. I was too angry but hadn’t had time to waste talking with them, so I took tickets for the flight and boarded them. Everything went well in Bahrain and if I had trusted them and not contacted my friend, I would have lost something important. I will never travel in this fraud airline.

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• 4.9/5

  Best flight ever

  By Sadiq
  Posted at Sep 17 2021
  store: Air Arabia

  I once booked a flight from Riyadh to Kathmandu and it was one of the best flights I have ever had. They have one of the best services and I am really happy about it. I have booked flights from Air Arabia a few times before and they have all been good ones. I have never had a regret. 

   

  Everything is neat and clean and the flight attendants are also good. I have once booked a holiday package with Air Arabia from Dubai to Sri Lanka and it was one of the best. They have some cheap offers and you can always keep an eye on it if need be. I did my recent booking through Zoutons through which I could save AED 25. 

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• 1.4/5

  Worst experience with Emirates

  By Laila Saleh
  Posted at Sep 17 2021
  store: Emirates

  I once booked a flight from Dubai to Bahrain on Emirates and I regret it every single time I think about it. I booked my ticket about a month before my trip as it was pre-planned and was a necessary and unavoidable trip. 

  As the day came, I went to the airport and waited there. As I boarded the flight someone came to me and asked if I could sit in her place and give my window seat to her. I always look forward to having the window seat and I politely rejected it. The lady seems to know the flight attendant personally because both were seen talking earlier. She went to the flight attendant and she came and asked me to shift my seat. Now, it was “asking”, as if I were sitting in the lady’s seat. I said no and turned away. I could hear the flight attendant speaking ill of me, but did not bother to react. I reported this behavior once I reached there. This is completely unacceptable because I have done nothing wrong. 

  It is better for Emirates to keep check on this.

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• 3/5

  So they follow a no refund policy

  By Farheen Mirza
  Posted at Sep 14 2021
  store: Air Arabia

  Due to the cancellation of the flight, the booking was automatically cancelled and the money was held in credit. I was not able to use this credit because all of my travel for the following year has been booked. Now that we're in the Covid 19 situation, salaries have been cut as a result of the loss of business, and we're struggling to make ends meet. As a result, I respectfully urge that they return the balance on the credit card so that we can at least make use of it during this difficult time. While I understand that the company's policy is to keep the credit, I respectfully request that you see my request as a one-of-a-kind request and approve the refund to my card account, for which I would be eternally thankful.

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