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Reviews

• 1/5

  Worst Quality!

  By rimsha
  Posted at Oct 07 2019
  store: Elabelz

  Do not order anything from Elabelz!

  
  

  I ordered a pair of sneakers worth AED398 from Elabelz. The sneakers were expected to arrive on 2nd October 2019. They arrived on the expected date but the box has badly tampered. I was afraid that the sneakers would be harmed but the case was different!

  
  

  The product received was already of bad quality! The sneakers were ripped and looked so bad. It seemed like they sent used sneakers. I contacted the customer support but got no response from their end. I have even sent them emails but they didn’t reply to them too.

  
  

  

  
  

  I am returning the shoes to get the refund! I have searched the web to find relevant details on how to apply for the same but all of these methods failed. Nobody from Elabelz replies to calls nor the emails. How can I get the refund then? They cheated me! I do not recommend anybody to shop from Elabelz!

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• 5/5

  Mini Trendsetters!

  By Sajeeda
  Posted at Oct 04 2019
  store: 6thStreet

  The new kid's sneaker collection on 6th Street is very amazing!

  I ordered a Skechers Street Cleat sneakers worth AED299. The sneakers were recently introduced, due to which they were not eligible for discounts. I ordered one pair for my little one. The order was expected to arrive by 3rd October 2019.

  
  

  I made the payment via credit card and received confirmation right away. I was waiting for the order to arrive when I received a call from the delivery man on 2nd October 2019. The sneakers were packed well in a box and then in a sealed pouch. The delivery man was kind and to verify that the payment was done he asked me to show him the payment proof. After showing the proof, he agreed on handing me the order. 

  
  

  

  
  

  After receiving the order, I opened it to check the quality of the product. The sneakers looked so beautiful and the colour is sparkling bright. The size is also perfect. It fits my kid’s feet. He also liked the sneakers a lot. She has the craze of wearing new sneakers all day! The sneakers are comfortable. The heel is soft and the soul has an extra cushion to provide complete comfort to the feet. 

  Amazing product!

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• 3.5/5

  Always choose COD!

  By Hameem
  Posted at Sep 30 2019
  store: Namshi

  I have been using Namshi from last two years, in which, two of my orders never arrived which were prepaid. But, COD ones arrived within the desired time period. Since then, I am ordering clothes and accessories on COD.

  
  

  Recently, I ordered a pair of sneakers worth AED250 from Namshi. Due to a promotional offer, no delivery charges were added. I placed the order on 19th September 2019 on COD because their prepaid system cannot be trusted!

  
  

  I received the confirmation right away after placing the order. The order was arriving on 25th September 2019, instead arrived on 27th September 2019. However, the delivery man took just the billed amount but the delivery box has tampered. He said that I can check the products for quality and if they aren’t damaged. 

  
  

  

  
  

  I checked the sneaker which was in perfect condition. The sneakers were in perfect condition because of double packaging. The sneakers were of perfect size and look great. They are comfortable because of the soft foam inside. The feet stay pain-free for long hours and I can keep walking!

  
  

  But, place orders on COD only to save yourself!

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• 1.7/5

  No Exchange Policies!

  By Hassanan
  Posted at Sep 26 2019
  store: Noon

  Noon has the policy for free and easy returns but when it comes to exchanging, it is not easy to do!

  I had bought Skechers slip-on trainers worth AED168 from Noon. The payment was made online through my credit card. The order was delivered on 9th September 2019. Noon sent me a different pair Skechers Slip ons than what I had ordered. 

  
  

  I filed for return because the exchange wasn’t possible as suggested by the customer executive. On 13th September 2019, they credited the amount in my Noon wallet other than the credit card. The executive asked me to re-order the product I wanted. I placed another order of the same item on 15th September 2019. This time I chose to pay cash on delivery. 

  
  

  The order arrived on 18th September 2019. I paid the exact amount to the delivery boy. I was so disappointed because they had delivered again a different product! I contacted the customer support right away. Some executive name Rida Fatima picked the call. Upon asking about the exchange, she said, “we offer free and easy returns! which says the exchange was again not possible!

  
  

  Again, a return request was submitted and the amount was credited to my Noon wallet. A delivery man arrived on 24th September 2019 and picked up the order. I am not ordering from them again!

  Not recommended!

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• 3.2/5

  No One-day delivery!

  By Daariya
  Posted at Sep 18 2019
  store: Centrepoint

  This time I had placed the order before noon on 12th September 2019, still the order was delivered in 4 days!

  
  

  I had ordered the Kappa Logo Detail running Shoes worth AED189. I have ADIB bank’s card. On making the payment with this card, I received an instant 10% discount. I made the payment right away and received confirmation. Along with, I was notified that the product will be delivered within 24 hours. 

  
  

  I was happy because I had to go out with friends in the evening the next day and they will be delivered by then. But they disappointed me again! On 13th September 2019, I received a message that the delivery will take place on 16th September 2019. 

  
  

  I waited for 4 days. They provided no reasons for the delay! Though the product was worth the wait I was very much disappointed because I had matched them with a dress I was wearing for the outing. The shoes are very much comfortable and look amazing. The colour is very good. 

  
  

  Amazing product!

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