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Reviews

• 5/5

  Easy to book!

  By Jonas
  Posted at Oct 16 2019
  store: Headout

  With Headout, it has got easier to travel even in other states and countries! I was in Sharjah with my family and we hardly knew any places to go. I use Headout for booking tickets for every other show or attraction. I did the same and found many suitable tours on my budget. 

  
  

  After having a look at all the tours, I selected a city tour for AED142. The tour included visits to its mosques and historical places. The tour started at 9:00 AM. We were provided with pick-up and drop service from the hotel. The drop was at Dubai mall after 4 hours of sightseeing. 

  
  

  The tour guide arrived on time at the hotel to pick us. They had a big tour bus and we met a lot of people from different places. The guide had a lot of knowledge about historical incidents. He narrated the history in a way of storytelling that kids were even curious to know more!

  
  

  Overall it was an amazing trip! I will recommend everybody to book via Headout as you get deals!

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• 1.7/5

  Worst Customer Support!

  By Khushi
  Posted at Oct 14 2019
  store: Klook

  At first, Klook seemed to be perfect destination travel bookings and tour bookings. But, when I came across their services and customer support, I would never use them again!

  
  

  I was new to the city and didn’t know that Friday is a public holiday. Though my coworkers told me that Friday is a day-off but didn’t explain it why. I thought it to be a usual holiday, like Sunday in our country. So, as it was a day-off, I decided to book a tour of the city.

  
  

  Office friends suggested Klook for booking these services. I checked a few programmes and booked one for 11th October 2019. On 11th October 2019, when I reached the auditorium for the show, I got to know that it was a public holiday and most of the places are on off other than malls and showrooms. 

  
  

  I was frustrated with it. I called the customer support the next day to get a refund. The customer executive told me that I am late to get a refund because it cannot be cancelled now. The executive told me that the ticket is valid until 15th October 2019. But, all of these 4 days are working. I cannot take another day off just to redeem the ticket. 

  
  

  The executive kept saying, “Sorry, it cannot happen because cancellation can be done within 24 hours”! I asked the executive that Friday was a day off for them too! So automatically, I will contact the next day! The customer care executive disconnected the call!

  
  

  I tried to connect but the number was not reachable. Thankfully, Sunday was a half-day and I went for the show which wasn’t worth it! Not a great experience!

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• 5/5

  Get the best of all!

  By Azaad
  Posted at Sep 19 2019
  store: Headout

  Headout is the new travel app that walks with me wherever I go!

  On my recent trip to Dubai, Headout coupons and deals helped me a lot in saving money and provided me with maximum fun! It was my solo trip. I was afraid whether I will be able to explore the city or not. A friend suggested Headout, where I found City Tours, Dining deals and much more. 

  
  

  It was a 5- day trip. First, I purchased a metro card to travel to the city, which made it more convenient for me to travel. Next, I had booked a Dubai City Tour along with a Desert safari. All of this had cost me just AED500. The hotel I was staying in, also provided me with Headout coupons because of which I got a discount on bookings.

  
  

  

  
  

  For the third day, I had booked a visit to Dubai Dolphinarium. I enjoyed it the most! Due to booking, I didn’t have to stand in queues and sent directly into the pool after wearing the swimming dress provided by them. It was such a wonderful experience swimming with dolphins. Dolphins are so good and kind! 

  I just enjoyed my trip to Dubai, all because of Headout!

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• 5/5

  What a View!

  By Aziz
  Posted at Sep 10 2019
  store: Headout

  Headout never fails to surprise me with great deals and offers on booking activities and food joints in the city!

  Recently, I booked a Burj Khalifa tour, in which I received an entry on Level 124 and 148. We stopped by for the coffee and the view from above was so beautiful. I was afraid to look down with the fear of falling. With this introductory offer, I have lived the best time of my life!

  
  

  I received a voucher from Headout itself and the best part was that we could witness the sunrise from the top of Burj Khalifa. The offer included breakfast at Burj Khalifa on the level 124 and before breakfast, we could witness the sunrise from level 148. 

  
  

  

  
  

  The experience was a great one and if the next time there is the same voucher available, I would surely do it again.  The view was mesmerising and even from level 124, we enjoyed the view with coffee. I just loved this morning day sneak out.

  Head to Headout for more offers and deals!

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• 4.2/5

  Full Day tours!

  By Amman Zaheen
  Posted at Sep 10 2019
  store: Klook

  It was the first time I visited Dubai and had no idea about the greatest attractions other than Burj Khalifa!

  With the help of Klook, it got easier for me to book tours and other things in the city. I purchased a pass for Abu Dhabi City tour at first to try. The purchase cost me AED115 for one person. The package included a complete city tour and provided hotel pick-up. 

  
  

  I purchased a pass for two and received the ticket on the app and my email. The tour guide confirmed pick-up before 15 minutes of his arrival and came to the hotel. The bus was filled with tourists from different places in the world. 

  
  

  The guide was very informative! Our first stop was the Grand Mosque and then he took us to Heritage Village and other places in the city. The mosque is one of the largest mosques in the world and built beautifully! My wife was asked to wear a burkha to follow their tradition. 

  It was an amazing tour and we both enjoyed a lot!

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