Mamas and Papas Promo Codes, Coupons & Deals

Reviews

• 1/5

  Poor Customer Service!

  By Fathima
  Posted at Oct 09 2019

  I received damaged products from Mamas and Papas, for which they aren’t taking any responsibility to exchange the products or refund my money! However, they have put the complete blame on me that I might have damaged the product!

  
  

  I ordered a Lawson Two-piece Cot bed sheet set from Mamas and Papas. The bedsheet had cost me AED320. It was made of pure cotton which is good for my kid’s skin. I placed the order for the same which arrived on 8th October 2019. 

  
  

  The delivery was smooth. The delivery man handed me the product well, which was well packed. I paid him the amount in cash. After he left, I opened the package and found that the bedsheet was torn in between. The crease line was torn. I clicked the image and sent the same to the Customer support of Mamas and Papas. 

  
  

  I received a reply within a few hours! I was shocked to see what they had replied! They replied that “The product had been through so many quality checks. So, it is not possible that it will be torn within the time of delivery. However, a fresh piece was sent! So Mamas and Papas takes no responsibility for the same!”, how can they say this? 

  
  

  I contacted their customer service the next day, where I got to know that products like these are non-returnable due to hygiene issues. However, when I asked what would do with it now? The executive answered that I can repair it by stitching it because the firm will not refund any money! 

  
  

  The customer service has no sense of handling the issues! Mamas and Papas have the worst customer service that has only one answer that we cannot refund the amount! 

  
  

  Case not resolved! I stitched the bedsheets myself!

  Not recommended!

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• 5/5

  Variety of Cots!

  By Akira
  Posted at Sep 18 2019

  At Mamas and Papas, I can get anything that newborn requires and all other essential items!

  
  

  Recently, I purchased a Cot with detachable storage drawers. The cot was worth AED1096 but there was a sale because of which I got 50% off on the purchase. So, I made the payment of AED548 through my MasterCard. The order was confirmed. I received all the order details and the invoice.

  
  

  

  
  

  The cot was to be delivered by 17th September 2019. It was delivered on time. The delivery man arrived with the serviceman who assembled the Cot in the room. There is enough space under the Cot, which can be utilised. The drawered are detachable. However, I can store other stuff also underneath the cot if the drawers aren’t attached. 

  
  

  The cot is built well and has no spikes on the sides. Besides, the drawers can be used as a hanging to store lightweight stuff. I hung the drawer in my kids’ room and decorated it with lights. I have kept their picture frames and soft toys. I have utilised it well!

  Great products!

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• 5/5

  Beautiful Cot Sets

  By Maryam
  Posted at Sep 09 2019

  For my newborn, I wanted to set up a nursery and I had no other choice than Mamas and Papas!

  Mamas and Papas has been a go-to place to purchase goods for my kids. I ordered a 3-pc cot set, which included a cot, a chair and a dresser for AED550. The order was placed on 29th August 2019. It was confirmed and I received a confirmation via email. 

  
  

  The order was expected to arrive by 5th September 2019. I received regular delivery updates on my phone. The delivery man arrived on the given date with my order. The order was packed in big boxes. The packaging was done well to prevent any damage. 

  
  

  

  
  

  I didn’t opt for assembling service because it was quite expensive. It was easy for me and my husband to assemble all the furniture. It took an hour to settle the room and arrange all the things. The room now looks so beautiful. Even my two-year-old twins liked it. 

  Amazing products and unbeatable quality!

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• 5/5

  Cute Little Thing!

  By Komal
  Posted at Sep 02 2019

  I ordered a Cute little sleepyhead print cushion from Mamas and Papas for AED45. Due to the availability of coupons, I received a discount of AED15. The order was placed on 27th August 2019. The payment was done online. I received an order confirmation within a few hours.

  
  

  The order was expected to arrive by 1st September 2109. With the provision of tracking ID, I could easily track the process. The order arrived on the same date. The product was well packed and in good condition. The delivery boy handed me the invoice and provided me with the package.

  
  

  

  
  

  As I opened the package, the cushion looked so beautiful and cute. I placed it on my daughter’s cot and even she is loving it. It is very soft and it is not at all overpriced as most of the reviews read. It is worth the price and an amazing product. 

  It is my personal favourite!

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• 5/5

  Quality Products

  By Peenaz
  Posted at Aug 26 2019

  I ordered a spot knitted kids blanket for AED249. The order was placed on 13th August 2019 and was expected to arrive by 18th August 2019. But, due to the unavailability of the product, they had delayed the process. I was informed about the same through mail and messages. 

  
  

  On 24th August 2019, I received the order. The delivery man provided me with the packet and I had paid him the amount. The blanket inside the package was packed very well. It is true to its specifications and is exactly the same as shown in the image. 

  
  

  

  
  

  The blanket is made of 100% cotton and with the pom pom design, it looks more beautiful. It can be ideally used in and out or just wrap the baby in it. It is just perfect and a great product for the newborns. The blanket is soft and can be machine washed.

  
  

  An amazing gift for your newborn!

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