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Reviews

• 3.1/5

  Product Not Delivered

  By Siraj Javed
  Posted at Mar 21 2020
  store: UBUY

  The date was 7th March 2020, I placed an order for a Yootech Wireless Charger Qi-Certified Max Fast Wireless charging pad from Ubuy store for a price of AED 67.

   

  I expected the product to be delivered to me on 11th March 2020, but there was not even a slight hint from the store which they should have told that they have stopped all the delivery services near my pin code location as there has been a Coronavirus carrier located near my area.

   

  If this was the case then I should have been told early from the store. Ubuy completely failed my expectations.

   

  When I tried to enquire about my problem with the customer care department they were just too busy not even pick up my call.

   

  This is totally not done!

   

  Recommendation: 1.6 / 5

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• 4.3/5

  Comfortable Returns

  By Shaheed el-Rashed
  Posted at Feb 18 2020
  store: CARREFOUR

  Generally, my battery gets drained a lot. So, I always keep a power bank with me. A few days back, I lost my power bank and I was feeling very uncomfortable. I ordered a new one through Carrefour and made the online payment via American Express card.

   

  The executive came on the second day of booking to deliver it. It was properly packed in a box. I opened it and felt excited to receive it. I had put it on charge but after half an hour I found that its battery was dead. I called customer care at +32486191989. She assured me to replace it with a new one and explained the process of returning it. I followed the same and returned it.

  
  

  I got a fresh piece of it on the third day of a new order. It was nice and working properly.

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• 4.4/5

  My Life Made Easy

  By Saqr al-Sylla
  Posted at Feb 18 2020
  store: Awok

  For a long time, I was searching for a Car Mobile Holder for myself. On my way to work while I drive, my mobile starts ringing. Being a marketing manager I had to attend many calls in a day which I can't avoid but it gets impossible to take them while driving. 

  
  

  Then one day while I was sitting with my friend and chatting, he told me how I can get it from Awok. I logged-in to my laptop and started searching for it. I found a good Car mobile Holder and ordered it.

  
  

  I made the payment through my ICICI debit card and was happy to buy this over Noon.

  
  

  On the fourth day, I got the delivery. I opened the packet which was tightly packed in plastic and then put in a cardboard box. I read the instructions and installed it in my car. Now, I am stress-free when I drive. 

   

  Thanks to Awok! 

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• 2.2/5

  Why Was The Order Not Delivered?

  By Ali Rizvi
  Posted at Feb 13 2020
  store: Awok

  Order Number: 32110056 

  
  

  I just want to ask one thing, why do you guys have customer service if you are not up for offering solutions to the problems that I’m facing?  

  
  

  I placed an order and settled the amount online since I wanted to avoid any last-minute hassle. The expected delivery date that was given to me at the time of placing the order was 10th February 2020 but, nothing has arrived till now. 

  
  

  I called up the customer service to ask about the stagnant status of my order but they were least interested in listening about it. I even asked them to transfer the call to somebody senior but the guy on call was totally not interested in doing the same. 

  
  

  Then, I asked him to transfer back the amount that I had paid but, he just asked me to wait for a while and he abruptly disconnected the call after that. 

  
  

  Comment: You guys are pathetic!   

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• 5/5

  Great Earphones!

  By Anamika Jain
  Posted at Feb 13 2020
  store: Amazon AE

  Amazon has always been my trusted thing when it comes to electronics. This time again. I ordered boat earphones from Amazon worth AED144. The estimated delivery time was 3 days but luckily, the product was delivered to me within 24 hours of placing the order in a perfectly well-off state. 

  
  

  I did not face any difficulty in finding the products or in placing the order, the only matter of concern for me was the timely delivery. I had to leave for a conference outstation and therefore, wanted to get them as soon as possible. 

  
  

  Thank you, Amazon for providing such amazing services. Such a prompt delivery can only be expected out of you guys. It’s been almost 10 days since I've been using the product and it is absolutely fit & fine. 

  
  

  Kudos to the great service!

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