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Reviews

• 3.5/5

  Misleading Info

  By Saqabat Ismael
  Posted at Mar 10 2021
  store: Amazon AE

  I can not believe it is JBL which is getting fake these days. I ordered JBL Bluetooth earphone but when I opened the box it was some fake JBL headphone they sent. It had all the bills that had JBL on it and looked original but the earpiece was very obviously fake. 

  
  

  
  

  I immediately called back the delivery boy and he came back home quickly to inspect. He felt sorry but it was not his mistake so I asked him what to do. He told me the process and next day came to pick up the order with new and original earphone. 

  
  

  If Amazon can not differentiate between a fake and original brand so what to say more.

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• 3.1/5

  Product Not Delivered

  By Siraj Javed
  Posted at Mar 21 2020
  store: UBUY

  The date was 7th March 2020, I placed an order for a Yootech Wireless Charger Qi-Certified Max Fast Wireless charging pad from Ubuy store for a price of AED 67.

   

  I expected the product to be delivered to me on 11th March 2020, but there was not even a slight hint from the store which they should have told that they have stopped all the delivery services near my pin code location as there has been a Coronavirus carrier located near my area.

   

  If this was the case then I should have been told early from the store. Ubuy completely failed my expectations.

   

  When I tried to enquire about my problem with the customer care department they were just too busy not even pick up my call.

   

  This is totally not done!

   

  Recommendation: 1.6 / 5

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• 4.3/5

  Comfortable Returns

  By Shaheed el-Rashed
  Posted at Feb 18 2020
  store: CARREFOUR

  Generally, my battery gets drained a lot. So, I always keep a power bank with me. A few days back, I lost my power bank and I was feeling very uncomfortable. I ordered a new one through Carrefour and made the online payment via American Express card.

   

  The executive came on the second day of booking to deliver it. It was properly packed in a box. I opened it and felt excited to receive it. I had put it on charge but after half an hour I found that its battery was dead. I called customer care at +32486191989. She assured me to replace it with a new one and explained the process of returning it. I followed the same and returned it.

  
  

  I got a fresh piece of it on the third day of a new order. It was nice and working properly.

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• 4.4/5

  My Life Made Easy

  By Saqr al-Sylla
  Posted at Feb 18 2020
  store: Awok

  For a long time, I was searching for a Car Mobile Holder for myself. On my way to work while I drive, my mobile starts ringing. Being a marketing manager I had to attend many calls in a day which I can't avoid but it gets impossible to take them while driving. 

  
  

  Then one day while I was sitting with my friend and chatting, he told me how I can get it from Awok. I logged-in to my laptop and started searching for it. I found a good Car mobile Holder and ordered it.

  
  

  I made the payment through my ICICI debit card and was happy to buy this over Noon.

  
  

  On the fourth day, I got the delivery. I opened the packet which was tightly packed in plastic and then put in a cardboard box. I read the instructions and installed it in my car. Now, I am stress-free when I drive. 

   

  Thanks to Awok! 

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• 2.2/5

  Why Was The Order Not Delivered?

  By Ali Rizvi
  Posted at Feb 13 2020
  store: Awok

  Order Number: 32110056 

  
  

  I just want to ask one thing, why do you guys have customer service if you are not up for offering solutions to the problems that I’m facing?  

  
  

  I placed an order and settled the amount online since I wanted to avoid any last-minute hassle. The expected delivery date that was given to me at the time of placing the order was 10th February 2020 but, nothing has arrived till now. 

  
  

  I called up the customer service to ask about the stagnant status of my order but they were least interested in listening about it. I even asked them to transfer the call to somebody senior but the guy on call was totally not interested in doing the same. 

  
  

  Then, I asked him to transfer back the amount that I had paid but, he just asked me to wait for a while and he abruptly disconnected the call after that. 

  
  

  Comment: You guys are pathetic!   

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