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Reviews

• 2.2/5

  Why Was The Order Not Delivered?

  By Ali Rizvi
  Posted at Feb 13 2020
  store: Awok

  Order Number: 32110056 

  
  

  I just want to ask one thing, why do you guys have customer service if you are not up for offering solutions to the problems that I’m facing?  

  
  

  I placed an order and settled the amount online since I wanted to avoid any last-minute hassle. The expected delivery date that was given to me at the time of placing the order was 10th February 2020 but, nothing has arrived till now. 

  
  

  I called up the customer service to ask about the stagnant status of my order but they were least interested in listening about it. I even asked them to transfer the call to somebody senior but the guy on call was totally not interested in doing the same. 

  
  

  Then, I asked him to transfer back the amount that I had paid but, he just asked me to wait for a while and he abruptly disconnected the call after that. 

  
  

  Comment: You guys are pathetic!   

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• 5/5

  Great Earphones!

  By Anamika Jain
  Posted at Feb 13 2020
  store: Amazon AE

  Amazon has always been my trusted thing when it comes to electronics. This time again. I ordered boat earphones from Amazon worth AED144. The estimated delivery time was 3 days but luckily, the product was delivered to me within 24 hours of placing the order in a perfectly well-off state. 

  
  

  I did not face any difficulty in finding the products or in placing the order, the only matter of concern for me was the timely delivery. I had to leave for a conference outstation and therefore, wanted to get them as soon as possible. 

  
  

  Thank you, Amazon for providing such amazing services. Such a prompt delivery can only be expected out of you guys. It’s been almost 10 days since I've been using the product and it is absolutely fit & fine. 

  
  

  Kudos to the great service!

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• 4.5/5

  Good Variety Of Mobile Covers

  By Arshil Razaa
  Posted at Jan 28 2020
  store: Noon

  I ordered a back cover for my Samsung A50 S on 20th Jan 2020, that I recently purchased last month. I got the cover for AED 30 only which was a very good deal because firstly I have explored almost whole market and I have realized that you can not get good designed covers from the market at all, if you are crazy about your mobile and its accessories, you will have to go for online shopping because that’s the only way you can be satisfied by getting good variety online.

  
  

  Noon generally takes 7-8 working days to deliver the items but it depends on the manufacturer, like if the product you have ordered is directly from Noon or is manufactured by Noon, chances are that you can get the delivery in 5-6  days also. But that is a rare case because most of the products are manufactured by third parties.

  
  

  My experience, shopping from Noon online store has been lovely as always! I have not faced any issues in the delivery of my products luckily till now and I am honestly expecting the same services from them further also. 

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• 3.5/5

  Product not Delivered

  By Taha Ismail
  Posted at Jan 13 2020
  store: Noon

  I have never stayed back from complaining & this time also I will not. It was on 15th December 2019, I placed an order of ZX110 On-Ear Wired Headphones Black from Noon store for a price of AED 38.

   

  I was expecting my product to be delivered to me on 18th December 2019 but felt really shocked when nothing was delivered to me.

   

  This is totally not done.

   

  I have seen my friends & family ordering their products from Noon & it has never happened that they have not received their respective orders.

   

  It’s totally disgusting to see this type of behavior from Noon’s store.

   

  Hope they improve their services!

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• 4.2/5

  Genuine Products!

  By Azam Badie
  Posted at Nov 26 2019
  store: Noon

  I ordered: 

  • 3 in 1 USB Cable Charger 

  • Samsung Fast Charge Wireless Charging Stand 

  
  

   The total amount that I was supposed to pay for the mentioned products was AED90 but due to the availability of Noon coupon code and an additional 10% discount on card payments, The amount that I finally paid was AED75. Also, since the order was above AED50, I was exempted from paying the delivery charges. 

  
  

  

  
  

  One thing that I would really like to mention about them is that they actually reschedule the delivery if you request the delivery executive. I have done that a couple of times now. This time, when the delivery executive called to get the delivery scheduled, I told him that I’m not available at the delivery address from 4:00 PM to 6:00 PM. 

  
  

  The guy arrived at 7:00 PM only to deliver the product as per my convenience. Upon opening the package, I realized that the purchased products are 100% genuine and the quality is worth appreciation. I used them before giving this review as I actually believe that only truth should go out.     

  
  

  Comment: I would surely suggest it to all the people around! 

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