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Reviews

• 3/5

  Pathetic Delivery!

  By Mahira Shah
  Posted at Feb 19 2020
  store: Noon

  Complaint Number: 33561290

  Amount Paid: AED190

  Items Ordered: 

  • Vanish 

  • Harpic

  • Surf Excel 

  • Sanitizer

  
  

  
  

  Most of the items from this order were missing and for the same reason, I tried reaching out to them. But, they did not answer. Then, after being a hell lot disappointed, I just dropped them a mail to get the thing sorted but, yet again, they did not respond.   

  
  

  I still haven’t received the missing items. It feels like I have wasted a lot of money on something not worth trying. 

  
  

  Sad, Noon! 

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• 4.1/5

  Best Place For Security Products

  By Nizaar Hamad
  Posted at Feb 19 2020
  store: Noon

  Order ID: FKSUA7283927

  
  

  I placed an order for a couple of CCTV cameras for my home as there were a lot of cases of burglary being reported in my locality. I did not do much research and went straight for Noon. It is the name that I trust. They deliver quality products on time. I did the payment via Axis bank credit card. I was happy to receive an instant discount of 10%. 

  
  

  The product was delivered on the fifth day by a well-behaved executive. He was proficient in navigating to my house without any trouble. I unboxed the product to find that it was just perfect. There was no damage to the wire whatsoever. 

  
  

  Finally, I got it installed by a technician. Now, I feel safe and secure at my house. Thanks, Noon for your wonderful products! 

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• 5/5

  Pleasant Experience!

  By Akshay Vasudev
  Posted at Feb 13 2020
  store: Awok

  I have been highly dissatisfied with the delivery services of Awok. I did not want to place the order this time also but, had to do that due to the unavailability of products. But, they have not disappointed me this time. I ordered a luggage scale, a phone cover, a passport cover and a diary. 

  
  

  The amount that I had to pay for all these items was AED90 and I feel it is really very pocket-friendly. I placed the order on 7th February 2020 and received it on 12th February 2020. They always charge an additional delivery charge, which is a cringeworthy fact, but I’m still happy to receive it in just 4-5 days.

  
  

  It was a great experience indeed! 

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• 4.6/5

  Just The Right Product!

  By Imtiaz Raza
  Posted at Jan 03 2020
  store: Noon

  Order Id:  DDSC23147891099

  
  

  I ordered: 

  • Toilet rolls (pack of 12)

  • Facial Wipes 

  • Tide detergent Powder (500gms) 

  • Airwick Carpet freshener

  
  

  The amount that I had to pay for all these was AED90. Also, the perk list of shopping from Noon includes the absence of delivery/shipping charges. While ordering this time, I was told that the delivery will take at least 5-8 working days.  

  
  

  The good thing about the delivery process was that the package arrived at my doorstep within 3 days of placing the order. All the inclusions were totally intact and the package was sealed when delivered to me.

  
  

  Also, I was not sure about the quality of the toilet rolls and the facial wipes while placing the order. I just read the reviews and ordered them but, I’m really happy that the products are of good quality. 

  
  

  I found the store to be reasonably priced, therefore, I would totally recommend it to others! 

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• 3/5

  Last Minute Cancellation

  By Abdullah Asaf
  Posted at Nov 26 2019
  store: Noon

  Order Id: NADB98007945190

  
  

  I basically ordered a twin pack of Tide (9 Kgs) worth AED38.90. While placing the order, I specifically checked for the number of packs before ordering. Since it was a great deal and the number of packs that were available was sufficient for me for the next 3 months, therefore, I ordered 3 packs on 17th November 2019  and the product was supposed to get delivered by 21st November 2019 but that didn’t happen. On 20th November 2019, I received a call from their end stating that the order hasn’t been dispatched since they are short of the quantity that I ordered for.

  
  

  On-call, I asked them the maximum time by which they will be delivering it, on which, I was answered that they cannot mention any given time since they are not sure about restocking the product.

  
  

  On asking about the refunds procedure, I was informed that they cannot forward the request since they have requested for restocking the product only due to this order. I emailed them the request so that somebody from the authority could review but no revert was given.

  
  

  Nothing has been delivered till now and I’m not sure if they really will deliver it to me. 

  
  

  Suggestion: Not happy with the overall experience!     

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