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Reviews

• 1.8/5

  considered to be the best!

  By Yasir
  Posted at Oct 18 2019

  Oyo is considered to be the best in the city but I wasn’t expecting such services from them!

  
  

  I booked Oyo 101 Click Hotel, Dubai for 5 nights from 10th October 2019-16th October 2019. The hotel provided me with an airport transfer which arrived on time at the airport. It took 10 minutes to reach the hotel. After seeing the cab service, my expectations got higher from the hotel.

  
  

  As we reached the hotel, the staff was at the door to welcome us. They greeted us and offered welcome drinks and sweets. We were then given the keys to the room. The moment we entered the room our expectations were increased because the room was decorated well and all the amenities were available. 

  
  

  The problem started when we started using the items available in the room. The geyser didn’t work. We switched it on and were expecting that in 10 minutes the water will be heated. After 10 minutes, when I entered the bathroom, the water was still cold. We freshened up and went for lunch. 

  
  

  We complained about the geyser at the help desk and asked them to fix it as soon as possible. The food at the hotel was not delicious. It was just we had it because we paid for it. The chicken was not properly cooked and the gravy was stale. Our expectations were falling. After lunch, we went out for a walk and to the market, where we had delicious cuisines. 

  
  

  We came back at night and still, the geyser wasn’t fixed. We tried to make coffee in the coffee maker and it had a short circuit. We contacted the staff who took away the coffee maker and brought coffee. I asked the staff that the geyser is still not working. The staff told me that the electrician was not available. I was like okay! Then, we switched on the television and there were no networks. I called the helpdesk to ask about this service. They said that there are no networks and we are sorry. 

  
  

  At the end of the stay, it felt like that I paid AED 1598 just for the room and no amenities because nothing worked at the hotel! I would suggest you book any other hotel other than Oyo!

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• 1.7/5

  Fake Promises!

  By Aaqil Adab
  Posted at Oct 03 2019

  I had booked a package via Oyo in Dubai. The whole trip was organised by Oyo. They booked the hotel and planned the tour. We were ensured that the services of the hotel will be the best. We’d have a memorable trip! Well, it was one of the most memorable trips but in bad terms!

  
  

  We had reached the Dubai airport at 8:30 AM. Our cab was scheduled at 9:00 AM. We were out in the waiting area after clearing all the checks by 8:50 AM. We waited for 10 minutes but nothing arrived. I contacted the trip manager Wasim, to get the updates. He didn’t pick the calls!

  
  

  We stood there for an hour and then I received a call from a cab driver. The cab was clean but the driver drove rashly! We reached the hotel in half an hour! I was expecting the hotel staff to be welcoming but they stood busy with their work. Nobody welcomed us, nor they offered welcome drinks.

  
  

  He provided us with the room keys and we went to our rooms. We were 6 friends and had booked 3 rooms. The breakfast was complimentary. We freshened up and moved to the Oyo restaurant. The waiter gave the menu and we ordered a few dishes. The food tasted good but the service was slow. Also, we were told that there will be a buffet but nothing like that was seen. Until now, we had faced a lot of issues. I contacted Wasim, who was again not reachable. We felt like we have ended up in some fraud deal!

  
  

  
  

  The rooms were fine and the tours were also not that good. We went to places on our own and stepped out of the tours by them. On 29th September 2019, when we were checking out, we asked for the pending dues. They added breakfast in the bill. I asked the receptionist that Breakfast was complimentary for 5 days including today! 

  
  

  To which she told me that, it was just for two days, when we arrived and for today! We were so angry at Wasim, who didn’t show up in these nor he picked the call. Other than fighting with them, we paid them AED3495 and cleared all our dues. This was a memorable trip because of Wasim who looted us in the name of discounts and great deals!

  Not recommended!

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• 3.3/5

  Not Worth It!

  By Pranjay
  Posted at Sep 21 2019

  So, I booked a room for a family of 3. Before booking the room, I carefully checked the policies of the hotel as I just wanted to be sure of occupancy allowance. As per the picture that was there on the internet, the room was spacious and therefore, without giving a second thought, I booked the same.  

  
  

  On arrival, I checked the room and found that the room was terribly untidy. I instantly asked the hotel management to change the room. Well, I had to wait for about 20 minutes to get the room changed.

  
  

  The changed room was spacious enough but then it did not have enough space to accommodate a family of 3. I had to pay for extra bedding in order to sleep properly. The food menu wasn’t lavish enough. Breakfast had selected option namely: Poha, sandwiches, tea/coffee and paranthas. 

  
  

  Also, the quantity of food items was also definite. Only fixed amount of food was given. Tea/coffee quantity was also definite. The checkout procedure was smooth. I paid the amount via phonepe. 

  
  

  I did not feel that the room was worth the amount.   

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• 5/5

  Best Price Guaranteed!

  By Aamir
  Posted at Sep 16 2019

  I was in Dubai for a meeting and got my hotel booking cancelled at the last minute. Due to a last-minute cancellation, it was difficult for me to find a good hotel near the sports city. I decided to check OYO for once. I was lucky enough that I got a room in the sports city only. 

  
  

  I didn’t wait for a second and booked a room in the Vacation Home. the room was booked for 5 nights and it cost me less than the first booking. I paid just AED1309 which is almost half the price I paid for the 5-Star hotel. It had been a long journey and I was tired. 

  
  

  I took the room keys and was amazed to see the room. The room was so beautiful and even the interior was amazing. The view from the room was also nice. The best thing in the room were the mattresses, which were soft and kept my spine straight. I slept for about 4-5 hours and it felt like all the tiredness is gone.

  
  

  The hotel had room service and brought food to my room. They had Wi-Fi and no extra charges were imposed. However, it was one of the best places to stay in Dubai and is on the top of my list now. The check-in and check-out timings are also fine. 

  The hotel has the best services for its guest at an affordable price.

  Highly recommended!

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• 5/5

  Great Services Provided

  By Sumaiyya Khan
  Posted at Sep 05 2019

  I visited Ras Al Khaimah a week ago and booked Oasis Apartments for 5 Nights. I chose an Apart-Hotel because it gives the guest more privacy and they can do things accordingly. However, it is cheaper than booking a hotel room. I booked a one-bedroom apartment (standard) for AED219.

  
  

  On booking this apartment, I received AED90 off by using the coupon code “OYOUAE39”. I reached the hotel on 27th August 2019 and the check-in process was easy. I was given the key to my apartment. The apartment was clean and well maintained. 

  
  

  
  

  There was a kitchen with packed food items, vegetables, fruits and raw material. The apartment had wi-fi connectivity, entertainment, Coffee/tea maker and even a swimming pool was there in the hotel. Even the hotel offered breakfast service if I didn’t feel like cooking anything.

  
  

  The help desk was open for 24 hours and had all the necessary items available. They also provided the guests with cab services. My stay at the hotel was a great one. I would recommend booking this if you are on a budget trip!

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