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Reviews

• 4.6/5

  Best Fashion Products!

  By Saad Bashar
  Posted at Dec 24 2019
  store: Noon

  I am completely in love with all the things that I have recently purchased from Noon. It is my friend's birthday next week and I wanted to wear something nice as a lot of people will be coming for the gathering. 

  
  

  I Ordered: 

  • Striped Pattern Full Sleeves Shirt (AED 84.00)

  • Hugo Boss Men’s Watch (AED 

  
  

  I have absolutely no problem with the delivery process. I was also surprised to see so much variety of things in the men’s section which does not happen that often. 

  
  

  The products arrived on the 20th of December and I have tried on both the things. The watch is extremely classy and elegant and the shirt is really stylish. Both the products have high quality and that surely ensures wearing comfort. 

  
  

  
  

  I just can't wait to wear both the things on 25th December as it is Christmas and my friend's birthday as well. It will surely be a double celebration and I am sure that I will look great. 

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• 4.6/5

  Express Delivery!

  By Farhana Saeed
  Posted at Dec 23 2019
  store: Noon

  Products  Purchased: 

  
  

  1. Electric Portable Bukhoor Burner

  2. Silicone Facial Cleansing Device

  3. Vaseline Lip Therapy Rosy Lips

  4. Instax Mini 9 Instant Film Camera

  
  

  
  

  This is definitely my favorite store without a doubt. I have never been disappointed either with the product or with the delivery service. This time as well, I had a similar experience when I ordered things from Noon. 

  
  

  
  

  Through the express delivery option on Noon, I was able to get all the things the next day on 20 December. I have never had a Bukhoor at home before but this time when I saw it on Noon, I wanted to give it a try as it was being sold at 69% off at the original price. 

  
  

  
  

  No one can go wrong with the vaseline. But the favorite out of all the things is the mini camera. This is the best thing to carry when going out with friends as it helps capture some amazing memories. 

  
  

  
  

  Like always. I am thoroughly satisfied and happy with all the products that I have got from Noon. I would really suggest everyone to at least give their services and products a try at least. All the products are genuine and most of the time there is always some off on the products. 

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• 3.9/5

  Terrible Customer Service!

  By Azra Jahid
  Posted at Dec 23 2019
  store: Noon

  Order Date: 12th December

  
  

  The customer service at Noon is getting worse day by day. There was a time when I used to order things from Noon and it used to be my favorite store ads the products and delivery, both were great.

  
  

  I purchased: 

  • Leopard beaded Bracelet: AED 18.50

  • Heritage Backpack; AED 134.00

  • Jewel Embellished Abaya Black: AED 122.00

  
  

  The order did not take any time to arrive and came on the estimated delivery dates. But the backpack was not of the quality that I was expecting it to be of so I decided to return it. The return order hasn’t been taken till now and it has been more than 2 weeks.

  
  

  
  

  I contacted the Noon customer care a few times all this while but they have been of no help as well. I like all the other products except the bag and neither have been able to use it nor has it been taken back yet. 

  
  

  
  

  Talking about the other products, the Abaya is my favorite and it fits really well. It looks very simple and beautiful. The price I paid for it was definitely worth it. 

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• 4.6/5

  Prompt Delivery!

  By Amjad Aalam
  Posted at Dec 03 2019
  store: Amazon AE

  Great service, really! 

  
  

  I ordered a plain t-shirt worth AED15 and a pair of socks worth AED3 from Amazon. The good part about opting for Amazon’s service is that it provides all of us with an ample amount of options to choose from. I could see a lot of sizes, color options being available on the website. 

  
  

  The material option was a bonus to it. After selecting the products of my choice, I moved to the payments page and found that a number of coupons were available for us to choose and save a huge amount. 

  
  

  Since the total amount value was AED18, I could only redeem one coupon. After applying this coupon to the cart, an amount of AED2 was deducted from the total payable amount.  The order was accepted immediately and the estimated arrival of the product was 1st December 2019 but luckily, the package was delivered early. 

  
  

  

  
  

  It was delivered to the given delivery address within 3 days of placing the order i.e., on 30th November 2019 in a well- off state. Since the order was prepaid one, I just had to receive the product without worrying about procuring change. 

  
  

  I totally loved shopping from them. I would love to recommend Amazon’s services to all the friends and family members! 

  
  

  Kudos to the great service!  

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• 3.9/5

  Wrong Product

  By Hassan Nishapuri
  Posted at Nov 27 2019
  store: Noon

  Even though I had received the wrong product, there was no such support provided to me through their helpline numbers. My order id was NLSU23147896053 and I had placed an order on 20 November. I had placed an order for a jacket. The order was supposed to be delivered by 22 November. There was no issue with regards to the tracking process and the delivery of my order. However, what I got delivered was a completely wrong product. 

  
  

  I had placed an order for a pair of headphones but what I received were some local looking earphones that were not even of the same brand that I had made a purchase from. I had placed a return complaint and had also called the helpline numbers of Noon but there was no satisfactory response from them. I was told to wait for 72 hours for the return request to be generated. It has been clearly over 72 hours and no one has reached out to me with a solution for the situation.

  
  

  The customer service is completely bad. Whenever I call them with regards to the same issue that I am having, I am always put on hold for at least 5 minutes during each call. The customer service providers seem to be checking the patience of their customers as they know that the customers have no other recourse other than calling them. 

  
  

  Something needs to be done for a better customer support from the end of Noon so that if some issues even happen by chance, they are not worsened by the horrible customer service.

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