VogaCloset Discount Code, Coupon Code, Offers & Promo Code

Reviews

• Expensive products, Poor Quality!

  1.5/5
  By Reem Sheikh
  Clothes

  First, you have to pay extra charges to get the order on COD. Second, pay a few bucks extra to get it returned because the quality of the products is miserable!

  
  

  I ordered a pure cotton dress from VogaCloset worth AED389. There were no discounts available. Due to a bad experience, now I place orders on COD. Though they charge you AED90 extra, it is better than to receive nothing and lose you money when paid online!

  
  

  The order was accepted. It was expected to arrive on 2nd October 2019. I received regular updates on my Gmail regarding the shipment. The product delivery was pon time. I received the order on 2nd October 2019 in the morning. I paid AED479 in cash to the delivery boy. 

  
  

  The packaging has always been great as compared to others. It was the first time that I had received an order from them so I was unaware of the quality and fabric they use. I was happy that at least I got something from them. But, it was again a terrible experience after I saw what was in the box!

  
  

  The dress looked good but the cloth quality was below average. I couldn’t even try it because the cloth was harsh and caused irritation on my skin. I got red patches on my arms when I tried to wear it. To my knowledge, pure cotton cloth is softer than all other cloth fabrics and can never cause skin irritation. 

  
  

  

  
  

  I requested a return and refund. They agreed to refund the amount but deducted AED90 as return charges. On 4th October 2019, a delivery man arrived at my place to pick up the dress and gave me AED389 in cash. I couldn’t control my happiness because they usually send the money as credits in the wallet which can be used on next orders. 

  Save yourself, do not order from them!

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• Don’t ever buy!

  1.7/5
  By Humma Khan
  Abaya

  If you want to save your hard-earned money, then don’t prefer buying clothing from Voga closet!

  
  

  I purchased an abaya worth AED210 from them. The order was placed on 15th August 2019 and the payment was done via credit card. I received an order confirmation and the payment was successful! The order was expected to arrive by 21st August 2019.

  I reside in Ras Al Khaimah, so the delivery will take a week. I received the delivery updates until 19th June 2019 and after that no response from Vogacloset team. I waited till 21st August 2019 and not receiving anything from them, I contacted the customer service.

  
  

  For two days, I got no response from customer support. Out of nowhere on 29th August 2019, I received an email that the delivery is in process. I wrote an email for cancellation and refunds. After which I received a call from them on 1st September 2019 that the order has been dispatched and it might be delivered by 3rd September 2019. 

  I told the executive to cancel and refund my order. I stuck to my decision and forced the executive to cancel my order. She cancelled the order and processed the refund. She stated that the refund will be received by 2nd September 2019.

  
  

  I received an email on 1st September 2019 that the amount has been refunded but nothing was reflected in my account! I contacted the credit card company for the same and they told me that no such refund has been received. Later, I called Vogacloset but nobody picked my calls!

  I do not know where my refund is!

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• High Shipping Costs!

  2.8/5
  By Zubeeda
  Multiple Products

  I have never paid shipping charges above AED250 but VogaCloset has no selected limit after which we are not imposed with the shipping fees!

  
  

  I ordered a pair of Nike sneakers and an Adidas Backpack for AED490. The order should automatically be placed without adding any shipping cost but they charged an extra AED80 as shipping charges. However, it is not at all accepted by the consumer. 

  
  

  The order was expected to arrive by 27th August 2019. The order was delivered on time and the products delivered are of great quality but with no availability of discounts and high shipping charges, it gets expensive for one to shop. 

  
  

  

  
  

  Both the sneakers and backpack are of good quality. This is the one thing that is not letting me regret placing this order. But, I would suggest VogaCloset cut the shipping cost! 

  Otherwise, they are good to shop with!

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• Delivery On Time

  4.6/5
  By Zainab
  Dress

  Order ID: VC090098231

  Product Purchased: Maya Wrap Front Midi Dress

  Amount Paid: AED660

  
  

  The order was placed on 19th July 2019 and because of some issues in the payment gateway, I had to choose COD as my mode of payment. They charged me AED10 as a COD surcharge. The expected delivery date was 24th July 2019 and they provided me with a Tracking ID.

  
  

  With the provision of the Tracking Id, I could track my order’s progress. The delivery boy arrived on the 24th of July 2019. The package was well packed and delivered on time. The delivery man accepted card payment at that time because I didn’t have enough cash. 

  
  

  

  The dress looks so pretty! It fits me perfectly and looks amazing. The cloth is so soft and even the net sleeves are soft and not harsh on the skin. I just loved the product!

  
  

  It was convenient to place the order at Vogacloset and they offer timely delivery! I would recommend everybody to try them!

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• Free and Easy Returns!

  3.5/5
  By Rahat Khan
  Multiple Products

  By mistake, the delivery boy delivered a wrong order to my place. When I opened the box, I realised the same and immediately informed the customer care regarding the same.

  
  

  The lady on the call asked me my order no. (Order ID: VC07435621) and order no. (Order ID: VC01325467) written on the order delivered. She told me that a similar issue has been reported. She told me that the delivery boy has made the mistake and they would provide us with the delivery of our orders by 19th July 2019. 

  
  

  On 20th July 2019, the same delivery man arrived and was sorry. He took the order and replaced it with my order. But, the order delivered had a product missing. So, I contacted the customer care again. The lady told me that I have to wait until 22nd July 2019 and a delivery man will arrive and pick up the complete order and by 27th July 2019, the new order will be delivered.

  
  

  However, the returns are free and the delivery boy picked up the wrong order and the complete order was delivered to me on 28th July 2019. After a long wait, I received my order and was awestruck with packing. Also, the products are amazing!

  
  

  

  
  

  Though, the whole process was messed- from receiving wrong to incomplete one and then finally receiving all the products, the products are worth the wait!

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