Home services in the UAE are no longer occasional bookings. They are part of everyday life. Cleaning, salon appointments, AC servicing, repairs, healthcare visits — these are things people book repeatedly, not once or twice a year.
Two platforms dominate this space: Urban Company and Justlife.
At a glance, both appear capable. Both offer trained professionals. Both promise convenience. But when you look beyond the homepage and actually compare scope, safety, flexibility, and long-term cost, the difference becomes very clear.
This article breaks that difference down calmly, clearly, and honestly.
| Aspect | Urban Company | Justlife |
|---|---|---|
Core positioning | On-demand home services | Lifestyle & home management platform |
Primary focus | Individual service bookings | Ongoing household needs |
Ideal user | One-time or occasional bookings | Families, professionals, repeat users |
Expansion direction | Service depth | Service breadth |
That philosophical difference shows up everywhere else.
| Platform | Service Category | Offer / Discount | Coupon Code |
|---|---|---|---|
Urban Company | Salon for Women | Flat 30% Cashback | 30CB |
Urban Company | Home Cleaning | Flat 20% OFF | CLEAN20 |
Urban Company | Home Salon | Flat 10% OFF | HOMESALON10 |
Urban Company | AC Cleaning & Repair | Flat 25% OFF | COOL25 |
Urban Company | Part-Time Cleaners | Up to 35% OFF | SHINE35 |
Justlife | All Services (First Booking) | Flat AED 40 OFF | F7 |
Justlife | Sitewide Sale | Up to 50% OFF + Extra 10% OFF | F7 |
Justlife | Home Cleaning | Save AED 40 | F7 |
| Service Category | Urban Company | Justlife |
|---|---|---|
Regular home cleaning | Yes | Yes |
Deep home cleaning | Yes | Yes |
Furniture & mattress cleaning | Limited | Extensive |
Salon & grooming (men & women) | Yes | Yes |
Massage services | Yes | Yes |
Handyman & maintenance | Yes | Yes |
AC cleaning & repair | Yes | Yes |
Home painting | No | Yes |
Packers & movers | No | Yes |
Car care services | No | Yes |
Healthcare at home | No | Yes |
This table alone explains why many UAE users move to Justlife after trying Urban Company.
Healthcare is not a “nice add-on” in the UAE. It’s a real need.
| Healthcare Service | Urban Company | Justlife |
|---|---|---|
PCR tests at home | No | Yes |
Lab tests | No | Yes |
Doctor consultation | No | Yes |
IV therapy | No | Yes |
Nurse care | No | Yes |
Physiotherapy | No | Yes |
Vaccinations | No | Yes |
Urban Company does not operate in this space at all.
For families, elderly residents, parents with young children, or anyone who has needed urgent testing or care at home, this alone pushes Justlife into a different category altogether.
| Scheduling Factor | Urban Company | Justlife |
|---|---|---|
Same-day slots | Occasionally available | Commonly available |
Rescheduling ease | Moderate | High |
Emergency bookings | Limited | More flexible |
Multi-service booking | Restricted | Easier |
In real-world use, Justlife tends to handle last-minute changes better, especially for cleaning, healthcare, and maintenance.
| Pricing Element | Urban Company | Justlife |
|---|---|---|
Cleaning starting price | From AED 33 | From AED 11 |
Furniture cleaning | Higher | More competitive |
Package flexibility | Moderate | High |
Long-term value | Average | Strong |
Discounts & Offers: Short-Term vs Long-Term Savings
| Offer Type | Details |
|---|---|
First-time discount | Up to 35% |
Cashback offers | Select categories |
Category coupons | Cleaning, salon, AC |
Repeat booking benefit | Limited |
Urban Company’s discounts are helpful initially, but they taper off quickly.
| Offer Type | Details |
|---|---|
First booking offer | Flat AED 40 OFF |
Seasonal discounts | Up to 50% + extra 10% |
Long-term savings | Justlife Credit (save up to 30%) |
Repeat booking value | High |
Justlife is designed to reward ongoing users, not just first-time sign-ups.
| Protection Feature | Urban Company | Justlife |
|---|---|---|
Damage cover | No | Up to AED 1000 |
Missing item reporting | No defined window | Up to 48 hours |
Damage reporting | No defined window | Up to 24 hours |
Accountability process | Limited | Clearly defined |
This is one of the most important — and least advertised — differences.
| Experience Factor | Urban Company | Justlife |
|---|---|---|
App simplicity | Very high | High |
Customisation options | Limited | Extensive |
Best for one-time use | Yes | Acceptable |
Best for repeat use | Less suited | Very suited |
Overall feel | Transactional | Supportive |
| User Type | Better Option |
|---|---|
One-time salon booking | Urban Company |
Occasional AC service | Urban Company |
Weekly cleaning | Justlife |
Families with kids | Justlife |
Elderly care needs | Justlife |
Long-term household management | Justlife |
Urban Company is not a bad platform. It does what it promises.
But Justlife goes further.
It offers:
Urban Company works well for tasks.
Justlife works better for life.
If your needs are simple and occasional, Urban Company will serve you well.
If you live in the UAE and rely on home services regularly — whether for cleaning, maintenance, healthcare, or family support — Justlife is the smarter, more complete choice.
Add verified discounts like flat AED 40 OFF and up to 50% savings available via Zoutons, and the value gap becomes even wider.
In 2025, convenience alone isn’t enough.
Coverage, accountability, and long-term value matter more.
And on all three, Justlife leads.
Ans : For most users, yes. Justlife offers a wider range of services, including healthcare at home, damage protection, and long-term savings through Justlife Credit. Urban Company works well for one-time services, but Justlife is better suited for regular household needs.
Ans : Justlife clearly offers more. Along with cleaning, salon, and maintenance services, Justlife also provides healthcare at home, packers & movers, car care, and home painting — services that Urban Company does not offer.
Ans : Yes, both platforms provide same-day slots. However, Justlife usually has better availability and flexibility, especially for cleaning, healthcare, and maintenance services.
Ans : Justlife is generally more affordable for repeat bookings. Cleaning services start from lower prices, and Justlife Credit allows users to save up to 30% over time. Urban Company’s pricing works better for occasional bookings.
Ans : Yes. Urban Company offers category-based discounts like up to 35% off on cleaning and cashback on salon services. Justlife currently provides flat AED 40 off on first bookings and up to 50% off plus extra discounts using verified Zoutons coupon codes.
Ans : Yes. Justlife provides PCR tests, lab tests, doctor consultations, IV therapy, physiotherapy, and nurse care at home. Urban Company does not offer any healthcare services.