Urban Company vs Justlife: Why More UAE Users Are Switching to Justlife in 2025

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Home Decor & Furniture

16 Dec 2025 Share this blog

Home services in the UAE are no longer occasional bookings. They are part of everyday life. Cleaning, salon appointments, AC servicing, repairs, healthcare visits — these are things people book repeatedly, not once or twice a year.

Two platforms dominate this space: Urban Company and Justlife.

At a glance, both appear capable. Both offer trained professionals. Both promise convenience. But when you look beyond the homepage and actually compare scope, safety, flexibility, and long-term cost, the difference becomes very clear.

This article breaks that difference down calmly, clearly, and honestly.

Platform Overview: What Each Brand Is Built For

Aspect
Urban Company
Justlife

Core positioning

On-demand home services

Lifestyle & home management platform

Primary focus

Individual service bookings

Ongoing household needs

Ideal user

One-time or occasional bookings

Families, professionals, repeat users

Expansion direction

Service depth

Service breadth

  • Urban Company focuses on executing tasks efficiently.
  • Justlife focuses on supporting daily life over time.

That philosophical difference shows up everywhere else.

Urban Company vs Justlife Coupon Codes (UAE – 2025)

Platform
Service Category
Offer / Discount
Coupon Code

Urban Company

Salon for Women

Flat 30% Cashback

30CB

Urban Company

Home Cleaning

Flat 20% OFF

CLEAN20

Urban Company

Home Salon

Flat 10% OFF

HOMESALON10

Urban Company

AC Cleaning & Repair

Flat 25% OFF

COOL25

Urban Company

Part-Time Cleaners

Up to 35% OFF

SHINE35

Justlife

All Services (First Booking)

Flat AED 40 OFF

F7

Justlife

Sitewide Sale

Up to 50% OFF + Extra 10% OFF

F7

Justlife

Home Cleaning

Save AED 40

F7


Service Coverage Comparison

Service Category
Urban Company
Justlife

Regular home cleaning

Yes

Yes

Deep home cleaning

Yes

Yes

Furniture & mattress cleaning

Limited

Extensive

Salon & grooming (men & women)

Yes

Yes

Massage services

Yes

Yes

Handyman & maintenance

Yes

Yes

AC cleaning & repair

Yes

Yes

Home painting

No

Yes

Packers & movers

No

Yes

Car care services

No

Yes

Healthcare at home

No

Yes

This table alone explains why many UAE users move to Justlife after trying Urban Company.

  • Urban Company handles home tasks well.
  • Justlife handles home, health, and logistics in one place.

Healthcare at Home: A Major Differentiator

Healthcare is not a “nice add-on” in the UAE. It’s a real need.

Healthcare Service
Urban Company
Justlife

PCR tests at home 

No

Yes

Lab tests

No

Yes

Doctor consultation

No

Yes

IV therapy

No

Yes

Nurse care

No

Yes

Physiotherapy

No

Yes

Vaccinations

No

Yes

Urban Company does not operate in this space at all.

For families, elderly residents, parents with young children, or anyone who has needed urgent testing or care at home, this alone pushes Justlife into a different category altogether.

Same-Day Availability & Scheduling Flexibility

Scheduling Factor
Urban Company
Justlife

Same-day slots

Occasionally available

Commonly available

Rescheduling ease

Moderate

High

Emergency bookings

Limited

More flexible

Multi-service booking

Restricted

Easier

In real-world use, Justlife tends to handle last-minute changes better, especially for cleaning, healthcare, and maintenance.

Pricing Structure & Entry Points

Pricing Element
Urban Company
Justlife

Cleaning starting price

From AED 33

From AED 11

Furniture cleaning

Higher

More competitive

Package flexibility

Moderate

High

Long-term value

Average

Strong

  • Urban Company pricing works well for isolated bookings.
  • Justlife pricing scales better for repeated use.

Discounts & Offers: Short-Term vs Long-Term Savings

Urban Company Discount Model

Offer Type
Details

First-time discount

Up to 35%

Cashback offers

Select categories

Category coupons

Cleaning, salon, AC

Repeat booking benefit

Limited

Urban Company’s discounts are helpful initially, but they taper off quickly.

Justlife Discount Model

Offer Type
Details

First booking offer

Flat AED 40 OFF

Seasonal discounts

Up to 50% + extra 10%

Long-term savings

Justlife Credit (save up to 30%)

Repeat booking value

High

Justlife is designed to reward ongoing users, not just first-time sign-ups.

Safety, Accountability & Damage Protection

Protection Feature
Urban Company
Justlife

Damage cover

No

Up to AED 1000

Missing item reporting

No defined window

Up to 48 hours

Damage reporting

No defined window

Up to 24 hours

Accountability process

Limited

Clearly defined

This is one of the most important — and least advertised — differences.

  • Justlife takes responsibility beyond the service itself.
  • Urban Company focuses primarily on service completion.

Booking Experience & Platform Feel

Experience Factor
Urban Company
Justlife

App simplicity

Very high

High

Customisation options

Limited

Extensive

Best for one-time use

Yes

Acceptable

Best for repeat use

Less suited

Very suited

Overall feel

Transactional

Supportive

  • Urban Company feels efficient.
  • Justlife feels invested.

Use-Case Suitability

User Type
Better Option

One-time salon booking

Urban Company

Occasional AC service

Urban Company

Weekly cleaning

Justlife

Families with kids

Justlife

Elderly care needs

Justlife

Long-term household management

Justlife


Urban Company is not a bad platform. It does what it promises.

But Justlife goes further.

It offers:

  • Broader service coverage
  • Healthcare at home
  • Damage protection
  • Better long-term savings
  • Greater flexibility
  • A model built for real UAE households

Urban Company works well for tasks.
Justlife works better for life.

If your needs are simple and occasional, Urban Company will serve you well.

If you live in the UAE and rely on home services regularly — whether for cleaning, maintenance, healthcare, or family support — Justlife is the smarter, more complete choice.

Add verified discounts like flat AED 40 OFF and up to 50% savings available via Zoutons, and the value gap becomes even wider.

In 2025, convenience alone isn’t enough.

Coverage, accountability, and long-term value matter more.

And on all three, Justlife leads.


FAQs

Q 1 : Is Justlife better than Urban Company in the UAE?

Ans : For most users, yes. Justlife offers a wider range of services, including healthcare at home, damage protection, and long-term savings through Justlife Credit. Urban Company works well for one-time services, but Justlife is better suited for regular household needs.


Q 2 : Which platform offers more services in one app?

Ans : Justlife clearly offers more. Along with cleaning, salon, and maintenance services, Justlife also provides healthcare at home, packers & movers, car care, and home painting — services that Urban Company does not offer.


Q 3 : Do both Urban Company and Justlife offer same-day service?

Ans : Yes, both platforms provide same-day slots. However, Justlife usually has better availability and flexibility, especially for cleaning, healthcare, and maintenance services.


Q 4 : Which app is cheaper for regular cleaning services?

Ans : Justlife is generally more affordable for repeat bookings. Cleaning services start from lower prices, and Justlife Credit allows users to save up to 30% over time. Urban Company’s pricing works better for occasional bookings.


Q 5 : Are there active discount codes for both platforms?

Ans : Yes. Urban Company offers category-based discounts like up to 35% off on cleaning and cashback on salon services. Justlife currently provides flat AED 40 off on first bookings and up to 50% off plus extra discounts using verified Zoutons coupon codes.


Q 6 : Does Justlife really offer healthcare services at home?

Ans : Yes. Justlife provides PCR tests, lab tests, doctor consultations, IV therapy, physiotherapy, and nurse care at home. Urban Company does not offer any healthcare services.


By Hritik Kumar - Content Writer @ Zoutons