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Reviews

• Never received an order!

  1.3/5
  By Amreen
  Dress

  I have ordered products for about AED500 from Dresslily but never received an order from them! 

  
  

  The first order I did was a prepaid one, for which I never received a refund! After that, all my orders were placed on COD to save my money. Though on COD, they charge you extra AED20. But it is okay to pay than to not receive anything! The last order from Dresslily was placed on 11th October 2019, which was expected to arrive by 13th October 2019. I ordered a dress for Halloween. Halloween has time but I like to be prepared before time. 

  
  

  So, I placed the order on COD and received confirmation regarding the same. The collection was very good. Even a few people reviewed the site as the best online store. So, I thought of giving them another chance. I was not curiously waiting for the order because I believed that it will not arrive. I was amazed upon receiving a message from them that the order is out for delivery.

  
  

  But, they can never deliver a product! Nothing arrived at my place on 13th October 2019. I waited for another two days and didn’t receive a single item. I wasn’t expecting this but they cannot change themselves!

  
  

  I do not recommend shopping from them because they are a fraud!

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• Poorly stitched and cheap quality!

  3.3/5
  By Maryam
  Dress

  I ordered a pure cotton dress from Dresslily worth AED150. There were no discounts applicable on this dress because it was under new arrivals. I liked the dress so much that I didn’t want to miss it. So, I had placed the order. It was expected to arrive within a week of ordering.

  
  

  I received order details and confirmation on 15th September 2019. I was curiously waiting for the dress because there was a party next week for which I had ordered this dress. The dress was delivered to my place on 21st September 2019 in a big box. 

  
  

  The packaging was luxurious, but the dress isn’t! I wasted my AED150 on purchasing garbage. The dress is not made of pure cotton fabric. The fabric is a mix of polyester and some other thread, which makes it look like cotton. The fabric is soft like cotton but not pure cotton. 

  
  

  Though the dress print looks pretty it poorly fits! I contacted the customer support regarding the same yet they refused to replace it. The dress was non-returnable because it was labelled as a ‘Limited Edition Piece’. 

  
  

  I got the dress altered according to my size, after which it looks better on me. I wore it to the party and everybody did compliment but I wasn’t happy wearing it!

  Not recommended!

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• Amazing Jewellery!

  4.2/5
  By Farida
  jewellery

  I never thought of purchasing any accessories online because of quality! But, Dresslily changed my view.

  I ordered a pair of earrings and a necklace worth AED99 from Dresslily. Due to the availability of discounts, I received AED15 off on my purchase. I chose COD as my mode of payment and placed the order. The order was accepted and I received a confirmation email from Dresslily. 

  
  

  The order was expected to arrive by 8th September 2019. I received regular updates about my order delivery. However, the delivery boy arrived on 9th September 2019 in the morning. A day late but the products were worth the wait. 

  
  

  

  
  

  I liked the earrings a lot and even the necklace looked beautiful. Both the products came with a 24-month warranty. However, if I witness any change in colour, it can be returned and the amount will be refunded. Besides, if it breaks, still they will either replace the product or I can return and claim a refund. 

  
  

  

  
  

  I liked the quality of the products and the prices are also reasonable! 

  I would recommend shopping through them!

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• Great Dresses!

  5/5
  By Maahi
  Dress

  Dresslily is that one store where you can get woollens in every season, Halloween dresses and accessories before Halloween, and much more! 

  
  

  I ordered a Skater Dress with Folded off shoulders at a discount of 51%. The dress was priced at AED133.69 and after applying a discount, I had to pay just AED65. I ordered the dress in L size and it was expected to arrive 1st September 2019. 

  
  

  The order arrived on the provided date. The packaging was great and the order was perfectly handled by the delivery men. As I opened the package, the dress was packed in the box. The dress is the same as shown on the website. It is true to its specifications. 

  
  

  

  
  

  It fits perfectly! It just requires to be ironed around the folded shoulders to have a perfect look. Otherwise, there is no need for extra fitting. It is true to its size and eve the colour is intact. The dress can be machine washed in cold water. 

  Highly recommended!

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• Great Winter Collection!

  4.3/5
  By Kuhu
  Cardigan

  When it comes to quality, I always choose Dresslily! 

  
  

  Order ID: #L19000801324500897

  Product Purchased: Dolman Sleeve Horn Button cardigan 

  Amount Paid: AED65.58

  
  

  The cardigan was actually priced at AED145.11 but after applying a discount, I received 55% off on my purchase. The order was placed on 13th August 2019. As it is the sale season, delivery took time. It took 10 days to deliver the cardigan. 

  
  

  I received my order ID and other details to track the delivery through email. With the provision of an order ID, it got easier for me to track my order. However, it took a bit longer to arrive but the product was worth the wait. I received my order on 24th August 2019. 

  
  

  

  
  

  The woollen is warm and cosy. Even the leather straps are stitched perfectly to hold the button closure. The cardigan is lightweight. It doesn't feel heavy on the shoulders and is soft on the skin. It had fit me perfectly. The product is true to the description!

  Amazing variety online!

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